Questions and answers
Common questions from Mississauga homeowners, condo owners and businesses
Short answers for houses, townhouses, condo suites and shops, with condo approvals near the top because they decide many jobs here. We are a free referral service; independent local pros quote and do the work. Each answer links to a fuller page.
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About the referral service
What we do, and what the pro does.
Who does the work, and who do I pay?
An independent local pro does the work, and you pay them, not us. We are a free referral service: we send your request to a pro who handles that type of job nearby, and follow up if it goes quiet. See how the referral works.
For condo owners: suites, balcony doors and the board
The glass may belong to the corporation. Check first.
In a condo, who approves a new window or balcony door?
Usually the board. In most Ontario condos, windows and balcony doors are common elements. An owner's change generally needs a board resolution before work starts, then an agreement registered on title. Your declaration sets the details. Read the condo replacement guide.
Can I bring in my own pro for my suite's balcony door?
It depends on the part and on your declaration, so ask the management office first. Some buildings let owners arrange rollers, a lock or a screen, while new glass or a new door usually goes to the board. See condo owners.
Permits and heritage districts in Mississauga
City rules, then the two village districts.
Same-size window or door: does the City need a permit?
No. The City of Mississauga needs no building permit for a same-size window or door. A new or bigger opening does, and zoning rules apply either way. Condo and heritage approvals are separate from the building permit. See replacement windows.
Is repairing a glass balcony guard permit work?
Yes. Repairing or replacing a balcony guard is on the City's permit list for houses, apartments and condos, and a glass railing is a guard. Keep people off the balcony, take photos, and in a condo call management first. See glass railings.
What changes in Old Port Credit Village or Meadowvale Village?
Both are heritage conservation districts with window and door guidance. In Meadowvale Village, work that follows the district plan needs a quick Clearance to Alter; new or larger openings need a Heritage Property Permit. The Port Credit plan protects original sash and glass. See the heritage village guide.
Do Meadowvale Village rules cover the rest of Meadowvale?
No. Meadowvale Village is its own heritage conservation district, with a boundary set in its plan. Meadowvale, the 1970s new town built around two man-made lakes, is outside it. Unsure about a specific address? Check the City's heritage properties pages.
Glass, windows and doors: repair or replace
Find the failed part before pricing a whole window.
Fog between the panes or room-side condensation: which is it?
Wipe the glass on the room side. If the mist comes off, it is condensation from indoor humidity, common in a suite or bathroom with little air flow. If it stays, it is between the panes, and the window seal has failed. The repair or replace guide covers next steps.
Can fog between the panes be fixed without a new window?
Usually. The glass is a sealed unit, two or more panes joined at the edges, and a new one can often go into the existing frame. A defogging service is another route; ask what it fixes. A new window suits a failing frame. See foggy sealed units.
Can cracked window glass be mended?
Not so that it is sound again. The pane or sealed unit is replaced, usually in the existing frame. Until then, keep the window shut and put clear tape over a room-side crack. The broken window glass page explains the options.
Broken glass and insurance
Safety, photos, keep the rain out, then the new glass.
Glass broke in my house or suite. Is it an emergency?
It is urgent if someone could be cut, the home can't be locked, or rain can get in. Make it safe, take photos, then cover the opening. In a condo suite, call the management office; in a rental, the landlord. See what to do first.
Will home insurance pay for a broken window?
That turns on what your policy covers, what broke the glass and the size of your deductible. Speak to your insurer before the permanent repair, and keep the photos and the pro's written quote. In a condo, the corporation's policy and yours may cover different parts, so ask the management office.
Cost, rebates and contracts
What moves a price, and your rights when you sign.
What pushes the price of a glass or window job up or down?
Size, glass type and shape: tempered, laminated or coated glass and arched or oversized units cost more to make. Access counts too, such as an elevator booking for a suite or a ladder for an upper floor, along with frame condition and approvals. Send a photo for a written quote.
Does any rebate cover new windows, or just new glass?
New windows, possibly; glass alone, no. The Home Renovation Savings Program from Enbridge Gas and Save on Energy offers a rebate per opening for ENERGY STAR windows and doors, generally with a home energy assessment and two or more upgrades. There is no general federal window grant.
I signed a window contract at home. Can I still cancel?
Often, yes. Under Ontario's Consumer Protection Act, 2002, a contract signed at home generally has a cooling-off period, starting when you get a written copy, during which you can cancel without a reason. See Ontario's guidance, and cancel in writing.
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